PRIVACY POLICY

At FEXO, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from you: personally identifiable information and non-personally identifiable information.

  • Personally Identifiable Information: This includes information you provide to us when creating an account, making a purchase, or contacting customer service. It may include your name, email address, shipping and billing addresses, phone number, and payment information.
  • Non-Personally Identifiable Information: This includes information we automatically collect when you visit our website, such as your IP address, browser type, operating system, and browsing activity. We use cookies and similar technologies to collect this data and enhance your experience on our website.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders and provide customer support.
  • To communicate with you about your orders, promotions, and other relevant updates.
  • To personalize your shopping experience by offering tailored product recommendations.
  • To improve our website, services, and marketing efforts.
  • To comply with legal obligations and enforce our policies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. Cookies are small text files stored on your device that allow us to remember your preferences, provide personalized content, and track website activity. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

4. How We Protect Your Information

We take security seriously and use industry-standard security measures to protect your personal information. This includes encryption technology (SSL) to secure your payment information and secure servers to store your data. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your information.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing services. These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at info@fexo.site. We will respond to your request in a timely manner.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete such information as quickly as possible.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Revised” date. Please review this policy periodically to stay informed of how we are protecting your information.

Last Revised: 16/12/2024